Hack Free Guarantee

Our Hack Free Guarantee is a simple promise: we take responsibility for keeping your WordPress website secure, so you can focus on running your business instead of worrying about your site. It is available to anyone, whether we built your website or not.

Behind it is the constant, unglamorous work that actually keeps sites safe: WordPress core and plugin updates applied carefully, security hardening, malware scanning, regular backups and monitoring. Most attacks are automated and relentless, so protection has to be proactive rather than something you bolt on after the damage is done.

And in the unlikely event your site is hacked while it is under our care, we fix it at no extra cost. You are not left scrambling at the worst possible moment: we are already watching your site, we hold your backups, and we put it right. That is what makes it a guarantee, not just a service.

Clients who also buy our website maintenance service never have security time deducted from their maintenance hours. Those are all covered in this fixed fee arrangement.

Let's Talk Web Security
Auto WordPress Upgrades (configured by developers)
Manual WordPress & Plugin Updates
SSL Certificate & HTTPS
Regular Backups & Easy Restore
Malware Scanning & Removal
Security Hardening
Staging Site for Safe Updates
Cared for by Skilled Developers
Guaranteed Hack Free
Fast Hosting Speeds (10–20ms)
Reliable: 99.99% Uptime

Caring for Australian WordPress websites since 2000  ·  rated 5.0 from 49 Google reviews  ·  Hack Free Guarantee

Website hacked right now?

We repair hacked WordPress sites: malware removed, the entry point closed, and protection put in place so it does not happen again.

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Packages

WordPress Security & Hosting Packages

WordPress Website

From $450 /quarter
  • Auto WP Upgrades
  • Manual WP Updates
  • Manual Plugin Updates
  • Skilled Developers
  • Hack Free Guarantee
  • Fast Hosting
  • 99.99% Uptime
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Most Popular

Custom / Complex

From $750 /quarter
  • Everything in WordPress
  • Complex Functionality
  • "Tricky" Updates in Staging
  • Skilled Developers
  • Hack Free Guarantee
  • Fast Hosting
  • 99.99% Uptime
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WooCommerce

From $850 /quarter
  • Everything in Custom
  • WooCommerce Updates
  • Staging Environment
  • Skilled Developers
  • Hack Free Guarantee
  • Fast Hosting
  • 99.99% Uptime
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Set-up fee $300 to $600 required to migrate and onboard. Includes thorough audit, clean-up, and malicious code removal. Waived for websites we build at time of launch. Badly hacked sites can cost more to fully repair (up to around $1,200); if we get in and find it is that serious, we will talk it through with you before going further.

Why It Matters

A hacked website doesn't just break. It costs you

Most Australian business owners don't think about WordPress security until the morning they can't log in, or a customer emails to say Google is warning people away from their site. By then it isn't a quick fix. It's lost enquiries, a scramble to find who can help, and the quiet worry about what the attackers touched on the way through.

It happens to ordinary businesses, not just big targets. The Australian Cyber Security Centre regularly warns of campaigns hitting common WordPress plugins, and automated bots probe every site, all day, whether you have ten visitors a month or ten thousand. The question was never "why would anyone target us". The bots don't ask.

Prevention, not panic

Updates, hardening and monitoring happen quietly in the background, so you never meet the version of this story that starts with a phone call from a stressed customer.

Real people

Your site is cared for by skilled developers who actually know WordPress, not an anonymous ticket queue. When something needs a human, you get one who understands your site.

One fixed fee, no surprises

Security shouldn't be a meter that runs every time there's a threat. Our Hack Free Guarantee is a fixed quarterly fee, so protection never competes with your budget.

FAQ

Hosting & security questions

My WordPress site has been hacked. Can you help? +
Yes. We audit the site, remove malicious code, clean up the damage and close the hole that let it in, then move you onto ongoing protection so it doesn't happen again. Onboarding a hacked or at-risk site starts at a set-up fee of $300 to $600, which covers a standard clean-up. Every hack is different, though: if we get in and find the damage runs deeper, a full repair can climb to around $1,200. When that happens we stop, show you exactly what we have found, and talk through your options before running up the bill. No surprise invoices.
How fast can you fix a hacked WordPress site? +
We prioritise hacked sites and begin the audit and clean-up as soon as you are onboarded, then keep you updated as we work. Timeframes depend on how deep the compromise goes: a standard clean-up is quick, a badly damaged site takes longer, and we always tell you what we are seeing before the bill grows.
What is included in managed WordPress hosting and security? +
Fast Australian hosting with 99.99% uptime, an SSL certificate, automatic and manual WordPress and plugin updates, malware scanning and removal, security hardening, a staging site for safe updates, regular backups, and the Hack Free Guarantee, all managed for you by skilled developers.
What is the Hack Free Guarantee? +
It's our promise, backed by proactive security: we keep your WordPress site protected, updated, monitored and backed up for a fixed quarterly fee. In the unlikely event your site is hacked while it is under our care, we fix it at no extra cost. If you also use our maintenance service, security work never eats into your maintenance hours.
How much does WordPress hosting and security cost? +
Plans start from $450 per quarter for a standard WordPress site, $750 for custom or complex builds, and $850 for WooCommerce stores. Every plan includes automatic and manual updates, the Hack Free Guarantee, fast Australian-friendly hosting and 99.99% uptime.
Do I have to have built my site with you? +
No. This service is available whether we built your website or not. We start with an audit and a clean-up, then bring the site up to a secure standard before taking over ongoing care.
Isn't my current host already keeping me secure? +
Most hosts secure their servers, not your WordPress. Plugins, themes, updates and configuration are where sites actually get breached, and that's on you unless someone is actively managing it. That management is exactly what this service is.

Keep your WordPress site secure

Talk to us about our Hack Free Guarantee.

Let's Talk Security